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VectorVMS is now Pixid VMS Pro!

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An extraordinary experience at every stage of your project

At Pixid, you get more than software. You get consultants and dedicated teams who stay with you well past go-live and see your project through from start to finish and beyond.

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Key Figures

A client relationship built to last

  • 87 %

    of clients are satisfied or very satisfied with how we handle their requests

  • 8 years

    average client relationship

  • 4,76 /5

    average rating given to the support from our teams

Methodology

We guide your rollout, one step at a time

Every successful project starts with careful preparation. From day one, our project teams work with you to understand what you need, shape the platform around how your organization works, and get your people ready to use it.

  1. Scoping Workshops

    Our consultants dig into your challenges so we can design a project that fits and set the right foundations for launch.

  2. Design

    We build every project to adapt to your program, defining the workflows and best practices with you so the solution fits naturally into how your teams already work.

  3. Configuration

    Our teams set the platform up around your needs, from user profiles and workflows to automations and connections with the tools you already rely on.

  4. Change Management

    We help your teams to adopt the platform and win over the people who’ll use it every day.

  5. Training

    Practical, tailored sessions get each user up to speed quickly, so they can make the most of everything the platform offers.

Our commitment

Expertise that stays with you from start to finish

Onboarding and follow-up

We walk you through those first weeks so your teams adopt the platform quickly and without stress. That means:


  • Support at the start of the platform
  • Training and assistance for users
  • Integration of your ecosystem and partners
  • Regular check-ins, with settings fine-tuned whenever you need it

Quality

We keep an eye on the numbers that matter to your project so the solution keeps performing well over time. That means:


  • Tracking your performance indicators
  • Checking the quality of the processes we've put in place
  • Identifying areas of improvement
  • Giving recommendations shaped around your program

Dedicated team

Our platform handles your program. Our team makes it extraordinary.

  • Support

    Got a question? Our support team answers them every day. They’re fast, they know the platform well, and they make sure everything keeps working the way it should.

  • Customer Success Manager

    A Customer Success Manager comes with dedicated support and acts as your single point of contact. They bring everyone together and help you plan what’s next, treating your account as a long-term partnership.

  • Customer Care

    Our Customer Care teams take on the more complex requests. They know the platform inside out, keep your service running without interruption, and work alongside you both to solve problems and to get new projects off the ground.

Going further with Pixid

Ways we can do even more for you

Business Intelligence

Our experts help you build dashboards, make sense of your data and track the indicators that guide your decisions.

ERP and time-tracking

We make it easy to connect Pixid with the systems you already run. Our platform can connect with your ERP, time-tracking or payroll tools so data moves between them smoothly and securely.

Additional training

Whenever you need it, we can run training sessions to support your teams as they grow, reinforce what they’ve learned, and help them use every feature the platform has to offer.

Take control of how you manage temporary work

Talk to our experts. A 30-minute demo is enough to see Pixid working on your real situation.

Request a demo