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VectorVMS is now Pixid VMS Pro!

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An extraordinary experience at every stage of your project

At Pixid, we deliver far more than software. You gain a dedicated team of consultative experts who support you long after your go-live date, ensuring success through every stage of your project lifecycle.

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Key Figures

A client relationship built to last

  • 87 %

    of clients are satisfied or very satisfied with how we handle their requests

  • 8 years

    average length of time our customers have been with us

  • 4.76 /5

    average rating given to the support from our teams

Methodology

Guiding your implementation with clarity and precision

Every successful project starts with careful preparation. From day one, our project teams work with you to understand what you need, shape the platform around how your organisation works, and get your people ready to use it.

  1. Scoping Workshops

    Our consultants dig into your challenges so we can design a project that fits and set the right foundations for launch.

  2. Design

    We build every project to adapt to your programme, defining the workflows and best practices with you so the solution fits naturally into how your teams already work.

  3. Configuration

    Our teams configure the platform around your needs, from user profiles and workflows to automations and connections with the tools you already use.

  4. Change Management

    We help your teams to adopt the platform and win over the people who’ll use it every day.

  5. Training

    Practical, tailored sessions get each user up to speed quickly, so they can make the most of everything the platform offers.

Our commitment

Expertise that stays with you from start to finish

Onboarding and follow-up

We guide you through those first weeks so your teams adopt the platform quickly and without stress. That means:


  • Support at the Initial deployment phase
  • Training and assistance for users
  • Integration of your ecosystem and partners
  • Regular check-ins, with settings fine-tuned whenever you need it

Quality

We proactively monitor the core metrics that matter to your project, ensuring the solution delivers sustained value over time. This includes:


  • Tracking your performance indicators
  • Checking the quality of the processes we've put in place
  • Identifying areas of improvement
  • Delivering tailored recommendations shaped around your specific programme goals.

Dedicated team

Our platform provides the technology. Our experts ensure the delivery.

  • Support

    Got a question? Our support team answers them every day. They’re fast, they know the platform well, and they make sure everything keeps working the way it should.

  • Customer Success Manager

    A Customer Success Manager comes with dedicated support and acts as your single point of contact. They bring everyone together and help you plan what’s next, treating your account as a long-term partnership.

  • Customer Care

    Our Customer Care teams take on the more complex requests. They know the platform inside out, keep your service running without interruption, and work alongside you both to solve problems and to get new projects off the ground.

Going further with Pixid VMS

Ways we can do even more for you

Business Intelligence

Our experts help you build dashboards, make sense of your data and track the indicators that guide your decisions.

ERP and time-tracking

We make it easy to connect Pixid with the systems you already run. Our platform can connect with your ERP, time-tracking or payroll tools so data moves between them smoothly and securely.

Additional training

Whenever you need it, we can run training sessions to support your teams as they grow, reinforce what they’ve learned, and help them use every feature the platform has to offer.

Take control of your contingent workforce management

Talk to our experts. In just 30 minutes, we can show you how Pixid Pro adapts to your specific business requirements..

Request a demo